Shipping policy

Thank you for shopping with Elovin. We are committed to delivering your orders safely and on time.

Order Processing

Orders are processed within 1–2 business days after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
You will receive an order confirmation once your order is placed.

Shipping Time

Estimated delivery times are:

Major Cities in Pakistan: 2–5 business days
Other Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via Email, SMS, or WhatsApp (where available) so you can track your shipment.

Delivery Information

Please ensure that your shipping address and contact number are correct when placing your order.

Elovin is not responsible for delays or failed deliveries caused by incorrect customer information.

Damaged or Lost Packages

If your order arrives damaged or if you believe your package has been lost, please contact us as soon as possible. We will work with the courier service to resolve the issue.